Job Description
Job Description
About Shift Robotics
Born from Carnegie Mellon University's Robotics Institute, Shift Robotics is revolutionizing personal mobility through our groundbreaking Moonwalkers technology. We're empowering individuals to embrace a more active lifestyle by making movement effortless and enjoyable. Our mission extends beyond creating innovative technology – we're catalyzing a movement that transforms daily journeys into opportunities for wellness and discovery. Whether you're commuting to work, walking your dog, or exploring a new city, Moonwalkers technology helps you move more and live more.
Position Overview
As Lead Evangelist at Shift Robotics, you will be the voice, face, and spirit of our brand, championing our vision of enhanced active living through technological innovation. This role combines product expertise, community leadership and authentic storytelling to inspire others to join the Moonwalkers movement. You'll bridge the gap between our technology and the lifestyle it enables, showing how Moonwalkers can transform everyday movements into opportunities for connection and well-being.
Essential Responsibilities
Community Leadership and Movement Building
- Organize and lead signature Moonwalkers events, from morning commute groups to urban exploration adventures, fostering a sense of community among users
- Create and nurture local chapters through regular engagement activities and mentorship programs that help new users confidently integrate Moonwalkers into their daily routines
- Build and manage thriving online communities across platforms including Discord, Reddit, and Facebook Groups, creating spaces where users can share experiences, seek advice, and connect with fellow enthusiasts
- Organize user meetups, create engagement programs, and develop channels for users to share their experiences.
- Develop the Moonwalkers Ambassador program, identifying and supporting influential users who demonstrate how our technology enhances different aspects of daily life
- Foster positive relationships within both physical and digital communities, actively engaging to share tips, celebrate achievements, and address questions
- Implement systems for tracking community health metrics across both online and offline channels, ensuring sustained growth and engagement
Content Creation and Storytelling
Create compelling video content showcasing the Moonwalkers lifestyle, including usage tutorials, efficiency tips, and user success storiesDevelop educational content that helps new users progress safely and confidently in different scenarios, from navigating public transit to running daily errandsProduce engaging social media content that captures the transformative impact of Moonwalkers on daily movementWrite blog posts about movement techniques, user experiences, and community stories that highlight the versatility of MoonwalkersCollaborate with marketing to create authentic narratives that resonate with both active users and those seeking to enhance their daily mobilityCommunity Feedback and Product Evolution
Gather and synthesize community insights to inform product development and feature improvementsParticipate in product testing and provide real-world usage feedback across various scenariosDocument and report user experiences, challenges, and feature requestsCollaborate with the product team to refine the user experience based on community feedbackHelp shape future innovations by providing voice-of-customer perspective across different use cases, from daily commuting to active recreationProduct Expertise and Education
Serve as the primary product expert at major events, trade shows, and media appearances, demonstrating how Moonwalkers enhance various movement scenariosCreate and deliver comprehensive training programs for partners and staff, ensuring they can effectively communicate our technology's benefitsProvide expert commentary for media coverage, articulating how Moonwalkers technology is revolutionizing personal mobilityConduct product demonstrations that showcase real-world applications, from commuting solutions to active lifestyle integrationDevelop and maintain relationships with mobility experts, urban planners, and lifestyle influencersSafety and User Success
Create comprehensive safety guidelines and best practices for different usage scenariosDesign and implement the "Movement Mastery" program with clear progression paths for different skill levels and use casesCoordinate with our technical team to ensure safety messaging aligns with product capabilitiesPromote responsible usage practices within the community, especially in urban environmentsLead safety awareness campaigns that enhance user confidence and competenceRequirements
Required Qualifications
Expert-level understanding of Moonwalkers technology and its applications in daily life10 years experience in community building, brand advocacy, marketing or similar role in consumer technologyProven track record of creating engaging content across multiple platformsExcellent public speaking and presentation skillsStrong written and verbal communication abilitiesDemonstrated experience organizing and managing community eventsDeep understanding of urban mobility and active lifestyle trendsPhysical Requirements
Ability to demonstrate Moonwalkers products for extended periodsComfortable with frequent travel and extended periods of movementPhysical stamina for participating in community events and demonstrationsCapability to safely guide others in Moonwalkers usageBenefits
Competitive salary packageComprehensive health, dental, and vision benefitsFlexible PTO policyTravel opportunities for community eventsPersonal Moonwalkers for daily use
