What are the responsibilities and job description for the HR Lead, Product & Technology position at shift4?
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
About the Role
As the divisional HR lead for Product & Technology globally, this role will be responsible for shaping and executing HR strategies that support our high-performing teams across product management, engineering, and technology functions. The ideal candidate is a trusted advisor, strong negotiator, and strategic influencer with experience supporting global tech organizations.
Key Responsibilities
Strategic HR Leadership
- Serve as the primary HR leader and advisor to the Chief Product Officer and Technology leadership team, ensuring alignment between business goals and people strategy.
- Drive organizational design, workforce planning, and talent strategies to support a high-growth, fast-paced environment.
- Influence and negotiate with senior leadership on HR initiatives, workforce investments, and change management strategies.
- Work with local Country HR Leaders, HRBPs and COEs globally to execute on people strategy
Talent & Leadership Development
- Design and implement career paths and development frameworks for Product & Technology teams, ensuring clear growth opportunities and skill development.
- Provide executive coaching to senior leaders, enhancing leadership effectiveness and team dynamics.
- Drive succession planning, leadership pipeline development, and high-potential programs for key talent.
Retention & Engagement
- Develop strategies to attract, retain, and engage top technical talent in a competitive market.
- Partner with business leaders to drive culture, engagement, and change management efforts globally.
- Lead employee listening strategies, leveraging feedback to drive continuous improvement.
HR Execution & Global Strategy
- Partner with COEs to design and deliver compensation, benefits, and workforce strategies tailored for the Product & Technology org.
- Ensure a consistent, scalable, and global approach to HR while accounting for local market needs.
- Lead HR transformation initiatives, integrating new tools and processes to support agility and efficiency.
What We’re Looking For
- 10 years of HRBP experience, with at least 5 years supporting technology organizations.
- Experience working in fintech, payments, or high-growth tech companies preferred.
- Proven ability to influence, negotiate, and drive HR strategy at a global level.
- Strong background in organizational design, leadership coaching, and workforce planning.
- Ability to thrive in ambiguity, drive change, and execute in a fast-moving environment.
- Experience leading global HR initiatives across multiple geographies.
- Strong data-driven approach, with ability to translate insights into action.
Why Join Shift4?
- High-impact role supporting one of the most critical business functions.
- Opportunity to shape and scale the Product & Technology organization at a leading public fintech company.
- Direct exposure to C-level leadership and global strategic initiatives.
- Fast-paced, entrepreneurial culture with a focus on results.
If you’re an HR leader with deep tech experience, strategic mindset, and a passion for building high-performing teams, we’d love to hear from you!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
