What are the responsibilities and job description for the OCM and Operations Manager position at Shiftcode Analytics, Inc?
Job Title: OCM and Operations Manager
Location: (HYBRID/REMOTE) Daiichi Sankyo – Basking Ridge, NJ
Interview: Video
Position Overview:
We are seeking a dynamic and versatile OCM (Organizational Change Management) Communications and Operations Manager to join our team. This dual-role position will focus on developing and executing a variety of communication artifacts to support organizational change initiatives while also managing key operational managerial tasks. The ideal candidate is an excellent communicator, detail-oriented project coordinator with experience in change management and operational activities.
Key Responsibilities:
1. Organizational Change Management (OCM) Communications
2. Operational Management
Qualifications and Skills:
Required:
Preferred:
Personal Attributes:
Location: (HYBRID/REMOTE) Daiichi Sankyo – Basking Ridge, NJ
Interview: Video
Position Overview:
We are seeking a dynamic and versatile OCM (Organizational Change Management) Communications and Operations Manager to join our team. This dual-role position will focus on developing and executing a variety of communication artifacts to support organizational change initiatives while also managing key operational managerial tasks. The ideal candidate is an excellent communicator, detail-oriented project coordinator with experience in change management and operational activities.
Key Responsibilities:
1. Organizational Change Management (OCM) Communications
- Create and deliver clear, compelling, well designed messaging and visual content across various channels (email, newsletters, intranet, presentations, and social media).
- Collaborate with leadership and project teams to design communication plans aligned with organizational goals and timelines.
- Develop tools and resources to support change readiness, including FAQs, guides, and training materials.
- Monitor and measure the effectiveness of communication strategies, adjusting as needed to drive engagement and understanding.
2. Operational Management
- Support operational planning and coordination across teams, ensuring seamless execution of projects and initiatives.
- Act as a point of contact for cross-functional collaboration, facilitating communication and alignment between departments.
- Coordinate project schedules, and status reports for ongoing initiatives.
- Identify potential risks or roadblocks and proactively develop solutions to maintain project momentum.
- Ensure documentation and reporting of key operational processes and decisions for organizational transparency.
Qualifications and Skills:
Required:
- 3 years of experience in communications, change management, or operational coordination roles.
- Strong written and verbal communication skills with experience crafting messages for diverse audiences.
- Familiarity with OCM frameworks (e.g., PROSCI ADKAR, or similar).
- Proven ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines.
- Proficiency with everyday project management and communication tools (e.g., MS Office Suite, Teams, Slack, SharePoint, or similar).
Preferred:
- Bachelor's degree in Communications, Business Administration, Industrial/Organizational Psychology, or a related field.
- Proficiency with Vyond, Canva, Articulate 360 or similar tools.
- Certification in Change Management (e.g., Prosci Change Management Certification).
- Experience in healthcare or related industries.
- Demonstrated ability to work collaboratively in a fast-paced environment.
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
Personal Attributes:
- Attention to detail.
- Collaborative and approachable, with a strong ability to build relationships across all levels of the organization.
- Resilient and adaptable in managing change and uncertainty.
- Proactive problem-solver with a solution-oriented mindset.
- Excellent in creating, designing visuals, for a variety of audiences.
