What are the responsibilities and job description for the Medical Front Office Assistant position at SHIFTit Health?
Job Summary
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic by providing exceptional front desk support, managing patient interactions, and assisting with various administrative tasks. This position requires strong organizational skills, proficiency in medical software systems, and a commitment to delivering high-quality patient care.
Responsibilities
- Greet patients warmly and assist them with the check-in process at the front desk.
- Answer phone calls professionally, addressing inquiries and scheduling appointments with excellent phone etiquette.
- Maintain accurate patient records and documentation, ensuring all information is up-to-date and compliant with healthcare regulations.
- Review documentation for completeness and accuracy prior to patient visits.
- Utilize Mod Med or Practice Fusion EHR
- Assist healthcare providers during patient visits as needed, ensuring a seamless workflow within the clinic.
- Collaborate with other staff members to ensure efficient clinic operations.
Skills
- Strong understanding of clinic operations and medical terminology, including dental terminology.
- Excellent phone etiquette and interpersonal skills to foster positive patient relationships.
- Proficiency in using electronic health record systems such as Meditech and Epic for documentation and data management.
- Ability to perform administrative tasks accurately while maintaining confidentiality of sensitive information.
- Strong organizational skills with attention to detail for effective documentation review and management.
- Capability to adapt quickly to new software systems and processes within a fast-paced environment.
- A proactive approach to problem-solving and a willingness to assist team members as needed.
Join our team as a Medical Office Assistant where you can make a meaningful impact on patient care while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Podiatry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $22
