What are the responsibilities and job description for the Front Desk Receptionist position at Shillington Eye Associates, LLC?
Busy, private Optometry practice is seeking a part-time front desk receptionist. If you are friendly, compassionate, hard-working, enjoy working with people and possess excellent interpersonal skills, we may have a place for you.
Main duties and responsibilities: Greet and register patients; Answer incoming calls and inquiries; Schedule patient appointments; Assist patients in completion of necessary forms and documents; Ensure patient information is accurate; Respond to emails and on-line appointment requests; Maintain and manage patient records; Collect co-pays and payments; Obtain insurance authorizations; Perform all tasks with a smile while making the patient feel welcome and comfortable.
Education, qualifications and experience: High school diploma or equivalent; Knowledge of general computer skills; Knowledge of general administrative and clerical procedures; 1 years of customer service experience; A working knowledge of vision and medical insurances a plus.
Key competencies and Skills: Excellent written and verbal communication skills; Ability to multi-task, prioritize and schedule tasks and activities; Attention to detail; Adaptability to changing demands and situations; Confidentiality; Ability to work independently or as part of a team; Strong organization skills; Available to work some evenings and Saturdays.
Additional Compensation:
- Bonuses
Administrative Duties:
- Scheduling
- Sorting and sending mail
- Answering and routing phone calls
- Greeting visitors
Financial Duties:
- Processing payments
- Billing
Setting:
- Medical
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Ergonomic Workspace:
- No
Schedule:
- Monday to Friday
- Weekends required
- Other
This Job Is:
- Open to applicants who do not have a college diploma
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 12 – 25 per week
Benefits:
- Employee discount
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- Evening shift
- Rotating weekends
Work Location: In person
Salary : $13 - $15