Receptionist/Administrative Assistant

Job Overview
We are seeking a highly organized and motivated Receptionist/Administrative Assistant to join our team. This role serves as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist visitors and clients in a professional manner at the front desk.
• Manage incoming calls, emails, and correspondence, ensuring timely responses.
• Perform data entry tasks accurately and efficiently to maintain up-to-date records.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Assist with office management duties, including scheduling appointments and maintaining office supplies.
• Utilize Google Suite for document creation, data management, and communication purposes.
• Proofread documents to ensure accuracy and professionalism before distribution.
• Support team members with various administrative tasks as needed, acting as a personal assistant when required.
• Uses Microsoft Office products for task management and reporting
• Coordinates with Agency Administrator and other staff to maintain smooth operations
• Responds to patients, aides, and case managers requests and directs them appropriately

Qualifications

• High School Diploma/GED or higher degree from US or an accredited foreign institution
• Proven experience in a receptionist or administrative assistant role is preferred.
• Strong customer service skills with the ability to communicate effectively with diverse individuals.
• Proficient computer literacy, including familiarity with Microsoft Office Products and Google Suite applications.
• Excellent proofreading skills with keen attention to detail.
• Experience in office management or front desk operations is a plus.
• Ability to handle multiple tasks simultaneously while maintaining a high level of organization.
• A proactive approach to problem-solving and the ability to work independently or as part of a team.

We are looking for an enthusiastic individual who is ready to contribute positively to our work environment while ensuring smooth operations within the office setting. If you are passionate about providing excellent service and support, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off
• Parental leave

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Columbus, OH 43230 (Required)

Ability to Relocate:

• Columbus, OH 43230: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17