What are the responsibilities and job description for the Entry-Level Customer Service Assistant position at Shine Social Brand?
Job Description
Job Title : Entry-Level Customer Service Assistant
Location : Cincinnati, Ohio
Company : Shine Social Brand
Job Description :
We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Assistant to join our Cincinnati team. This role will provide essential support to our clients and internal teams, ensuring seamless communication and exceptional service delivery.
Salary Range : $18.00 - $27.00 per hour, based on experience.
Key Responsibilities :
- Assist clients with inquiries and provide accurate information about company services.
- Maintain positive and professional communication with clients through phone, email, and in-person interactions.
- Address and resolve client concerns promptly, escalating issues to the appropriate team when necessary.
- Support the team with administrative tasks, including data entry, filing, and document preparation.
- Help coordinate and schedule meetings, appointments, and client follow-ups.
- Contribute to maintaining a welcoming and organized office environment.
Qualifications
Qualifications :
Additional Information
Benefits :
Salary : $18 - $27
