What are the responsibilities and job description for the Logistics Coordinator position at ShipEX?
Company Information
Founded in Salt Lake City, UT in 2007, ShipEX is a leading transportation service provider for hundreds of customers access the United States. ShipEX is proud to be a leader in temperature-controlled shipments. We are focused on the safe and proper handling of all materials that are temperature sensitive or dry freight, including medical pharmaceutical supplies, frozen foods, refrigerated produce, household goods, and more.
Who We’re Looking For
ShipEX is looking for a highly organized and detail-oriented experienced Logistics Coordinator to join our team. You'll thrive in a fast-paced environment, wearing multiple hats to ensure the smooth flow of goods from origin to destination. You will have excellent communication and problem-solving skills, and enjoy a collaborative work environment.
Primary Focus & Responsibilities:
• Professional phone & written skills: must be able to cold call potential customers comfortably as well as communicate with existing customers
• Create, maintain, and grow relationships with contacts
• Work in a team environment while creating and delivering individual results
• Handling a high volume of inbound/outbound emails and calls
• Monitoring emails (both internal and external) to ensure communication is being handled professionally and in a timely manner
• Search for new contacts who we could assist in their customer needs & negotiate rates
• Customer Service skills to ensure that the customer’s needs are met and the service that was negotiated is being executed properly
• Conflict resolution
Qualifications
• High School diploma
• 2 years of sales experience required
• Computer and technology proficiency & ability to type at least 55 WPM
• Excellent attendance is essential for this position to be successful
Physical Qualifications
• Ability to work on weekends on a case-by-case scenario or as needed and identified by supervisor
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Must be fluent in English
• Ability to effectively and professionally communicate, interact, and work with individuals and groups utilizing multiple platforms