What are the responsibilities and job description for the Carrier Operations Program Manager position at Shipium?
The Carrier Operations Program Manager is a crucial role responsible for the successful integration and management of Shipium's carrier network. This position oversees the complete lifecycle of carrier onboarding and ongoing operations, ensuring seamless integration and optimal performance. The role requires cross-functional collaboration, influencing leaders and team members across departments to foster a culture of innovation, efficiency, and excellence. This is achieved through data-driven insights and collaborative initiatives with carrier partners. Key to this role is collecting and interpreting data, identifying faults, and preparing recommendations to enhance company and customer operations through effective program and project management.