What are the responsibilities and job description for the Cashier/Customer Service position at Shipley Do-Nuts?
Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include handling transactions, assisting customers with their inquiries, and promoting our products through effective upselling techniques. If you have a passion for retail and enjoy engaging with people, we want to hear from you!
Responsibilities
- Greet customers warmly and provide assistance with their shopping needs.
- Operate the cash register and accurately process transactions using the POS system.
- Maintain a clean and organized checkout area while ensuring stock levels are adequate.
- Engage in product demonstrations to enhance customer experience and promote sales.
- Utilize phone etiquette when handling customer inquiries over the phone.
- Upsell products by understanding customer needs and recommending suitable items.
- Perform basic math calculations to ensure accurate cash handling and register reconciliation.
- Assist in stocking shelves and maintaining product displays to attract customer attention.
- Collaborate with team members to achieve store goals and enhance overall customer satisfaction.
Qualifications
- Previous experience in retail sales or as a cashier is preferred but not required.
- Strong phone etiquette skills for effective communication with customers.
- Familiarity with cash registers and POS systems is beneficial.
- Basic math skills for handling transactions accurately.
- Ability to upsell products effectively while maintaining a positive customer experience.
- Bilingual candidates are encouraged to apply, as this can enhance communication with diverse customers.
- A friendly demeanor, strong work ethic, and willingness to learn are essential traits for success in this role.
Join us in creating an exceptional shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Work Location: In person
Salary : $10