What are the responsibilities and job description for the Customer Service & Sales Specialist position at Shipley Energy?
1st Shift Monday - Friday
2 weeks training in York office
then working in office at 2220 Gettysburg Road, Camp Hill
Starting at $15 - $20 per hour based on experience
Responsibilities
- Effectively serve all customer needs and process inquiries in a courteous, friendly and timely manner
- Provide all customers with the consistent, quality service in accordance with company procedures
- Help meet the needs of customers by offering value-added features and benefits to their accounts
- Manage multiple priorities and complete calls and assigned task in a timely manner
- Provide solutions by offering products and services which improve customer retention and sales
Requirements
- High school education or equivalent experience
- Sales and Customer Service experience preferred
- Committed to the values of initiative, responsibility, caring relationships, integrity, and innovation
- Basic knowledge of computer technology including Word, Excel, and e-mail
- Excellent written, oral, and interpersonal communication skills
- Able to work evenings, weekends, and/or holidays as scheduled
Our team members make us great. They live out our values, vision, and mission every day. If you take pride in your work, enjoy being in a positive environment, and want to reach your full potential, we encourage you to apply!
The future of energy is bright, and we’d love for you to be part of it! Apply today.
Salary : $15 - $20
