What are the responsibilities and job description for the Process Engineer position at ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
We are seeking a highly skilled and motivated Process Engineer to join our dynamic team. As a Process Engineer, you will be responsible for analyzing, optimizing, and improving the operational processes within our warehouse facility. Your primary objective will be to enhance efficiency, productivity, and quality while minimizing costs and maximizing customer satisfaction. You will collaborate closely with cross-functional teams to identify process bottlenecks, implement innovative solutions, and drive continuous improvement initiatives. This is an excellent opportunity for a detail-oriented professional with a strong background in process engineering and a passion for optimizing warehouse operations.
What you'll do:
Conduct thorough analyses of warehouse processes to identify areas for improvement, including workflow design, material handling, equipment utilization, and inventory management.
Collaborate with cross-functional teams, including warehouse operations, logistics, quality assurance, and management, to gather input, identify pain points, and develop effective process improvement strategies.
Utilize data analysis techniques to measure and evaluate process performance, identify bottlenecks, and propose data-driven solutions for optimization.
Develop and implement standard operating procedures (SOPs) to improve efficiency, accuracy, and safety within warehouse operations.
Design and implement process flow diagrams, value stream maps, and other visual tools to communicate process changes, improvement plans, and performance metrics.
Identify and recommend opportunities for automation and technology integration to streamline warehouse processes and enhance productivity.
Collaborate with the maintenance team to ensure that equipment and machinery are properly maintained and optimized for maximum efficiency.
Actively participate in cross-functional project teams to support the implementation of process improvement initiatives, providing technical expertise and guidance.
Conduct regular process audits to identify compliance gaps, risks, and opportunities for improvement, ensuring adherence to company policies, industry regulations, and safety standards.
Stay updated on industry best practices, emerging technologies, and trends in warehouse operations and process engineering, and apply this knowledge to enhance warehouse performance.
What you'll need:
Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or a related field. A master's degree is a plus.
Proven experience (2+ years) as a Process Engineer or Industrial Engineer in a warehouse or logistics environment.
Strong knowledge of process improvement methodologies, such as Lean Six Sigma, Kaizen, or other continuous improvement frameworks.
Proficiency in process mapping, data analysis, and statistical analysis tools (e.g., Minitab, Excel, Six Sigma software).
Experience with AutoCAD
Experience with warehouse management systems (WMS), ERP systems, and other relevant software applications.
Excellent problem-solving and analytical skills, with the ability to identify root causes, recommend solutions, and drive implementation.
Strong project management skills, with the ability to prioritize tasks, manage deadlines, and lead cross-functional teams.
Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
Knowledge of safety regulations and best practices in a warehouse environment.
This is an onsite position and the individual must sit local to our fulfillment center in Pittston, PA.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
