What are the responsibilities and job description for the Hotel Reservationist position at Ships & Trips?
Are you passionate about travel and hospitality? We’re looking for a motivated and customer-focused Hotel Reservationist to join our dynamic team. This flexible role is perfect for individuals who thrive in a fast-paced environment and are eager to help create memorable experiences for our guests.
Key Responsibilities:
- Respond to reservation inquiries through phone, email, and online platforms.
- Assist customers with booking hotel accommodations, ensuring their preferences are met.
- Provide detailed information about hotel amenities, services, and nearby attractions.
- Promote and upsell additional services and special packages to enhance guest experiences.
- Maintain accurate and up-to-date records of bookings and customer interactions.
- Address and resolve any reservation-related issues promptly and professionally.
- Minimum age of 18.
- Access to a smartphone or computer with a reliable internet connection.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time efficiently.
- A customer-oriented mindset with a friendly and professional attitude.
- No prior experience required; comprehensive training provided.
Why Join Our Team?
- Enjoy the flexibility to work part-time or full-time, with hours that suit your lifestyle.
- Benefit from commission-based pay, offering the potential for significant earnings.
- Take advantage of exclusive travel perks and employee discounts.
- Receive thorough training to support your success in this business opportunity.
If you’re excited about travel and dedicated to providing exceptional customer service, we’d love to hear from you. Apply today and start your journey with us!
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