What are the responsibilities and job description for the Dir Capability (AHA,MIRO,FIGMA) position at Shiro Technologies?
Job Details
Team Management: Manage a team of product managers/product owners that are supporting delivery of features and enhancements for the patient experience and specific requirements for our business and Care Delivery Organizations (CDOs)
Implementation/Migration Leadership: Lead migrations/onboarding for new CDOs to our Optum app/web experience, working closely with business and market leaders to ensure a successful delivery and post-launch experience
Cross-functional leadership: Collaborate closely with business leaders, CDOs leaders, designers, engineers, marketers, and operations to ensure alignment and successful delivery of digital product initiatives for our patient experiences
Roadmap planning: Maintain the product roadmap that prioritizes features and initiatives focused on improving patient interactions and outcomes. Ensure successful delivery of roadmap commitments.
Performance monitoring: Track key performance indicators (KPIs) specifically related to patient engagement and satisfaction. Develop post-launch tracking and partner with analytics team for required reporting.
Stakeholder Communication: Maintain open lines of communication with all stakeholders involved in the migration process. Regularly update them on progress, address any concerns promptly, and gather feedback to continuously improve the migration strategy.
Required:
Strong PowerPoint skills for storytelling and executive-level communications
Aha
Miro
Figma
