What are the responsibilities and job description for the Executive Director, Global Education (Drunk Elephant) position at Shiseido Americas Corporation?
Job Summary:
Collaborate with internal market education teams to guide the organization in creating and executing an Education strategy and program to ensure that the brand philosophy story is told in a consistent, compelling, authentic and exciting way across all markets.
Drunk Elephant is a highly creative brand with an irreverent philosophy and product assortment to share.
Serve as the lead in formalizing and embedding the education training modules to help reinforce the unique philosophy into the selling process.
Primary Duties & Responsibilities:
- Own the development of a global education and eventing strategy to support Drunk Elephant in building brand love and achieving sales targets globally.
- Working closely with key partners (global marketing, U.S. and International teams, product development, key regional and local market education teams) develop a central “center of educational expertise” that reaches across the organization and executes through partnership.
- Partner with internal teams local markets to drive brand consistency, reinforce brand philosophy and product story-telling
- Working globally, this person will also leverage the ideas and activities of the local markets to inspire cross-regional sharing, cohesion and create an international feedback loop.
- Leadership: Provide leadership to and engage all indicated partners in the organization in the development and roll-out of a world class education strategy.
- This will include the development of an education digital platform, training programs and tools, that in partnership with the regions, will be adapted for and informed by the needs of the local markets.
- Establish in-store service approach to fuel department store, Free standing store and travel retail growth
- Business Management and Commercial Drive:
- Employ business acumen to actively manage education programs; measure, monitor and communicate program success through quantitative results. Develop programs and tools that directly impact commercial objectives. Develop KPI’s
- Developing and Teaching Others: Imbue the Education capability within the organization by engaging and exciting others through new programs and tools. Develop and attract a high-performing team.
- Brand and Product: Serve as a key representative of the brand and product within and outside of the organization; use the Education platform to identify and communicate new opportunities for the business.
Qualifications & Competencies:
- 10 experience in Education, Sales, or Marketing roles
- 30 % global market as needed
- Curious, passionate; strong affinity for the brand
- Appreciates a fast-paced curious culture, is inspired can represent the values underpinning the brand
- Inspirational, energetic, incites excitement in others
- A teacher and educator; natural ability to develop and support others; adapts style to effectively meet the needs of individuals
- An effective communicator; communicates with clarity and consistency, the brand strategy and key messages the organization and business need to deliver on
- Growth-oriented; results-driven, a healthy sense of urgency
- Balances business discipline and strategic thinking with creativity
- Inclusive, collaborative, compassionate leader
- Impeccable values; high integrity
- Globally-minded; cross-culturally sensitive; savvy in working with a highly international team
Key Attributes:
- Possesses a track record of delivering results as a functional leader working across a global, high-growth organization
- Strategic Thinker: Able to create a vision and define Education strategy for future growth in light of existing short-term opportunities as well as developing new longer-term potential
- Business Focus: Maintains a strong focus on driving business results; leverages a strong business acumen to ensure that all functional programs clearly support commercial and business objectives
- Can develop the organizational infrastructure and capability to support a growth environment; drives fluidity in working cross-functionally
Leadership & Management Behavioral Competencies:
- Highly entrepreneurial, resourceful, hands-on, solves problems, leads with urgency
- Collaborative yet decisive; balances a drive for results with an inclusive spirit
- Conceptual, visionary leader and thinker; sees opportunities for the business
- Diplomatic, a relationship builder; engages and builds enduring connections across and outside of an organization
- Thrives in a fast paced, a high- growth, rapidly changing organization
- Ability to listen and understand the needs of internal/external customer, translating those needs into elevated education material
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Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
$131,963 - $219,938/ year
Salary : $131,963 - $219,938