What are the responsibilities and job description for the Customer Service Representative/Warehouse position at SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC?
Job Description
Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative (CSR). We are looking for someone who will engage with our customers, provide exceptional service, and ideally have some knowledge of purchasing or inventory management.
Responsibilities:
Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly
Requirements:
A high school diploma and 1-3 years of customer service experience is preferred
Able to complete assigned tasks working with little to no supervision
Good written and oral communication skills and excellent organizational skills
Experience using Microsoft Word, Excel, and Outlook
Knowledge of purchasing or inventory management is desirable
Good interpersonal and leadership skills
Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
Comply with all safety guidelines to ensure a safe work environment
Undergo a background check in accordance with local laws and regulations and successfully pass a drug screening
Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative (CSR). We are looking for someone who will engage with our customers, provide exceptional service, and ideally have some knowledge of purchasing or inventory management.
Responsibilities:
Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly
Requirements:
A high school diploma and 1-3 years of customer service experience is preferred
Able to complete assigned tasks working with little to no supervision
Good written and oral communication skills and excellent organizational skills
Experience using Microsoft Word, Excel, and Outlook
Knowledge of purchasing or inventory management is desirable
Good interpersonal and leadership skills
Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
Comply with all safety guidelines to ensure a safe work environment
Undergo a background check in accordance with local laws and regulations and successfully pass a drug screening
