What are the responsibilities and job description for the Recreation Front Gate Attendants position at Shoals Club?
Position Description Summary
Recreation Front Gate Attendants are responsible for the safe and successful operation of the front gate. This is a seasonal position.
Role & Responsibilities
- Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
- Provide immediate attention to all Members and guests upon arrival / check-in
- Assist all Members with any requests
- Refer to each Member by name at least three times during their stay
- Enforce all Club rules and policies in and around the aquatics area
- Respond to any emergencies accordingly
- Adhere to all health and sanitation codes and guidelines at all times
- Be knowledgeable about Club events, promotions, and general activities
- Maintain the cleanliness of the front gate area, adhering to all Club standards
- Promote a fun and relaxing atmosphere, responding to all requests in a timely and professional manner
- Project an upbeat and positive attitude with a good work ethic at all times
- Advise management of any complaints as soon as they occur
- Complete all opening, side, & closing duties, as instructed
- Consistently adhere to state and local laws
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Operate within all guidelines, policies, standards, and constraints established by the Club, and assist in the implementation of Shoals Club mandatory standards of operations.
- Responsible for all uniforms that are issued and being in uniform for work
Responsible for checking and scanning each person's Member or Guest Pass Membership Card and collecting towels.
Qualifications & Education Requirements
Other Accountabilities
Working Conditions
Physical Requirements
