What are the responsibilities and job description for the Front Desk Associate position at Shoals Suites and Slips?
The Shoals Suites and Slips is hiring immediately for a Front Desk Associate. We are newly remodeled, beautiful and hiring those who enjoy the perfect views and exciting venues.
As a Front Desk Associate, you will handle sales and room reservations, checking guests in and out, responding quickly to guest requests and concerns with customer service excellence and a “can-do” attitude. Day and evening shifts available.
Job requirements include:
- Excellent customer service, phone etiquette and multi-tasking abilities.
- Ability to perform general scheduling and office procedures.
- Familiarity with a PMS system and/or computer literacy.
- Ability to take initiative and handle a fast-paced environment without direct supervision.
- Ability to address guest complaints, concerns, and/or requests in a polite, professional manner maintaining excellent guest services, and promptly report these issues to management.
- Assist with additional task as needed in all departments.
Candidate requirements include:
- Previous Hospitality experience preferred.
- Availability to work available shifts.
- Weekends and holidays required.
Please visit us at https://www.theshoalsnorthfork.com/
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $18