Project Manager II (Richmond, VA)

Welcome to Shockoe!

We're not your average app and experience design firm. We're a dynamic force that loves shaking things up! With our infectious energy and culture, we create incredible mobile, web, and immersive experiences.  As a team member, you're just as important as our clients. We hire the best to deliver our best! If you're a strategic thinker seeking a company that values your skills, offers a fun and inclusive culture, and lets you spread your wings, keep reading and apply!
 

Your MISSION as Project Manager II:

Take 1-3 concurrent projects with medium-to-large complexity from start to finish with limited support while remaining on time, under budget and exceeding client expectations.

Outcomes and Objectives: 

• Lead 1-3 concurrent project teams with medium-to-large complexity through all stages of the Shockoe SDLC to ensure project deliverables meet or exceed client expectations and internal standards, tools, and methodologies 

• Develop, define, communicate and execute project plan, scope and deliverables with very limited guidance from Senior Project Managers

  • Engage in decisions that impact project scope

  • Identify and track project issues/risks, assess impact and execute a timely resolution

  • Present and own project budgets for the life cycle of the project, delivering efforts on time and under budget

• Be a true team player and positively contribute to our culture and work environment

• Thrill clients with your and your team’s quality of work and capabilities

Responsibilities:  

• Work effectively and independently in a fluid, fast-paced environment working with CRM (Customer Relationship Management) and CMS (Content Management System) software

• Take full accountability for the proper and consistent execution of all assigned projects

• Understand, own and independently manage all aspects of Shockoe’s SDLC, applicable PMO processes and methodologies, and Statement of Work (SOWs) for strategic projects/programs that range in scope, budget and team size

• Lead cross-functional teams, both technical and non-technical, in the delivery of multiple, concurrent projects with medium - high levels of risk and complexity 

• Lead high-level project management duties with minimal oversight as well as have the ability to handle in-depth tasks and resolve complex process and data issues

• Independently develop, manage, and maintain comprehensive, accurate project plans and schedules

• Create and control project documentation, providing and maintaining accurate and timely project information in all project plans, communications, status reporting, and Drive documentation

• Proactively identify and track risks, issues or obstacles to each project, assessing impact and executing a timely resolution

• Manage and lead estimation, forecasting, planning, analysis, issue / risk / change management, escalation management, meeting facilitation, variance analysis, and status reporting for assigned projects

• Present project status to the business/technical steering committees and client stakeholders

• Assist with resource identification and management on your projects and any impacts with resource decisions on other projects

• Be data driven with all documentation and perform project health data analysis to ensure quantitative as well as qualitative proof of trends

• Propose changes to PMO methodologies, frameworks, and best practices for continuous process improvement; participate in teams that undertake continuous process improvement initiatives

• Provide timely feedback to team members and their respective managers to ensure that Shockoe resources may acknowledge successes and performance opportunities

• Motivate and lead project teams, instilling a mindset of collaboration, curiosity and continuous process improvement

• Serve in an advisory and consultative role to teams and stakeholders on project-related activities as needed

• Build and maintain strong relationships with internal team members and our clients

• Promote and embody Shockoe values 

• Perform other job-related duties as assigned

Competencies and Experience: 

• Minimum of 4 years of demonstrable experience in a Project Management role, 1 of which being in a mid-level Project Management role, independently managing multiple medium to large complexity projects concurrently

• 2 years of recent implementation/consulting project management experience using Agile, Scrum and Kanban best practices

• 2 years of recent digital Project Management experience, preferably web and mobile development  with extensive experience managing CRM (Customer Relationship Management) and CMS (Content Management System) based implementations

• Experience managing project teams of 5 or more people

• Experience coordinating UX:UI Designers, Front and Back End Developers, QA, and Sales

• Must have intermediate knowledge of software development lifecycle and/or infrastructure project delivery

• Able to maintain a high degree of customer / client / sponsor satisfaction while also maintaining necessary project controls

• Proven track record of delivering projects within budget, scope and schedule

• Strong functional skills to include: requirements gathering, client interaction, data analysis (ex. sprint velocity, impact, churn/lag time, etc.), strong verbal and written communication skills

• Experience providing accurate summaries on project health, including but not limited to risk, resource, budget and stakeholder management

• Demonstrable objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability

• Data-driven thinker with meticulous attention to detail

• Experience in methods of estimating time and resources for task assignments and resource leveling

• Advanced problem solving and troubleshooting skills with experience exercising mature judgment

• Demonstrated ability to "think outside the box" while identifying problems and developing creative solutions

• Must be able to easily grasp and communicate complex ideas

• Demonstrable experience working efficiently and at scale with minimal supervision as a member of a team as well as independently

• Foster a climate conducive to establishing positive working relationships with teams and clients (internal and external)

• Able to remain calm and focused under pressure while retaining a sense of urgency

• Active PMP and/or CSM certification(s), or the ability and interest in earning both certifications within the first year at Shockoe, with interest in continued professional development

EOE

This is a full time position