What are the responsibilities and job description for the Key Holder/Assistant Manager- Shoe Dept Encore- Springfield, IL position at Shoe Dept Encore.?
Responsibilities:
- Assist the store manager in daily operations and management of the retail store
- Provide excellent customer service and ensure customer satisfaction
- Handle customer inquiries, complaints, and issues in a professional manner
- Assist with inventory management, including receiving and stocking merchandise
- Ensure the store is clean, organized, and visually appealing at all times
- Train and supervise retail sales associates
- Monitor sales performance and implement strategies to achieve sales targets
- Assist with administrative tasks such as scheduling, payroll, and reporting
Qualifications:
- Previous experience in a retail environment is preferred
- Strong communication skills and phone etiquette
- Knowledge of the local market and customer preferences
- Experience in wireless sales is a plus
- Excellent time management and organizational skills
- Basic math skills for cash handling and inventory management
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive pay and benefits package for qualified candidates. If you are a motivated individual with a passion for retail and excellent customer service, we would love to hear from you. Please apply with your resume and cover letter.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
