What are the responsibilities and job description for the District Manager position at Shoe Palace?
WHERE SOLE MEETS PASSION | JOIN THE SP FAMILY!
THE ROLE
The District Managers must provide direction, supervision and leadership for all operations of the district's retail
stores including retail managers, up to and including hiring, coaching, counseling, discipline, and evaluations.
THIS IS WHAT A DAY AT WORK MAY BE LIKE…
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Review and analyze data related to retail operations and performance.
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Create and execute action plans to improve performance in areas identified.
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Assist with training and developing retail management and operations staff to meet or exceed established levels of performance in customer service, appearance and retail performance metrics.
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Proactive in identifying issues and providing solutions.
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Support effort to integrate Shoe Palace policies and procedures into retail operations.
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Ensures that safety and security are maintained, reporting all problems/hazards immediately
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Maintain store call frequency and records, notes, and action items for follow up.
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Responsible for addressing and resolving all escalated customer complaints.
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Performs other duties as assigned
ABOUT YOU…
• Bachelor's Degree in Business or related field is preferred or equivalent successful work experience.
• Minimum 4-8 years of retail, multi-unit management experience
• High level of energy and integrity is a must.
• Self-directed and driven, with a good sense of humor
• Comfortable working in and adapting to changing environments
• Valid Driver’s License
IT WOULD BE GREAT BUT NOT COMPLETELY NECESSARY TO HAVE…
• Ability to build solid working relationships with a wide variety of employees, vendors and other 3rd party
agencies.
• Ability to speak Spanish a plus
WHAT WE BRING TO THE TABLE…
• A sense of belonging – A dynamic team, high energy, and humility.
• A sense of purpose – GRIT! We grow from ideas!
• A sense of impact – We are growing, come grow with us!
• A sense of fun – WE RUN. WE SELL. WE HAVE FUN!
• Medical, Dental, Vision, 401k your SP discount
Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely-popular chain of stores and an online retail site — shoepalace.com. At Shoe Palace we all roll up our sleeves to pitch-in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional,
enthusiastic, and able to quickly apply their skills to diverse situations.
