What are the responsibilities and job description for the Food Server position at SHŌJŌ?
SHŌJŌ Restaurant Group
NOW HIRING
Server
Shōjō is seeking a food server to join our team. Be part of a team that serves awesome food and fun craft cocktails. We’re here to provide amazing hospitality, and that includes our servers going above and beyond to make sure our guests feel as welcome and as happy as possible. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is preferred, but we are open to training the right applicants. Must come with a willingness to learn and grow no matter your experience level.
Who we are:
Located in downtown Boston’s Chinatown neighborhood, Shōjō offers modern Asian fusion cuisine, a bar with inventive cocktails and a Japanese spirit list unrivaled in the city. The menu is composed of options that are a modern take on Asian dishes and ingredients. With a focus on small shareable plates, diners are encouraged to try many things among their tables, tapas style. The menu changes seasonally to incorporate the best ingredients available. We’re here to create memorable experiences, whether it’s for a guest in our restaurants or our amazing staff.
Qualifications:
- Great communication skills
- A multi-tasker; you can hold a conversation, properly ensure your tables are being taken care of, and complete running side work on a constant basis
- Team player with a desire to learn and grow
- Prior serving experience in a full-service restaurant is a plus
- Able to lift up to 50 lbs and continuously bend, reach and twist; you’re constantly on the move
- Must be at least 21 years old
Roles & Responsibilities:
- Experience providing excellent customer service in a fast-paced environment.
- Take food and drink orders from customers accurately and with a positive attitude.
- Helping guide guests through our entire menu, with knowledge of and ability to delve into any menu item as well as making appropriate and guided suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Prepare checks that itemize and total meal costs and sales taxes, able to handle money accurately and operate a point-of-sale system.
- Daily setup and break down of the dining space including server workstations
- Communication with managers and other employees with regards to guest needs
What you’ll gain:
- Flexible scheduling
- Full- and part-time availability
- Discounted Shift Meal
- Up to 30% discount for your party when dining in as a guest
- Career growth opportunities
- The best training in the food and beverage industry
The Shōjō Restaurant Group is an Equal Opportunity Employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Restaurant experience: 1 year (Required)
Work Location: In person
Salary : $25 - $30