What are the responsibilities and job description for the Subsidized Housing Specialist position at Sholom?
SUMMARY
The Specialist, Subsidized Housing assists tenants and/or their family members through the leasing process. This position will focus on maintaining occupancy levels at budgeted or higher rates. Ensures all tenants are greeted and welcomed when they move into the community. The person in this role will be responsible for inputting information into the accounting system detailing the HUD housing tenants. the Housing Specialist will assists new tenants in adjusting to the buildings and maintain communication with tenants and their family members. This position will be based in our St. Paul facility but will require work in both St. Paul and St. Louis Park.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance and AD&D
- Short Term Disability
- Voluntary Long Term Disability
- Voluntary Worksite Benefits- including Tuition Assistance!
- 403(b) Retirement Plan
RESPONSIBILITIES
- Assist tenants and/or family members with leasing process, including:
- Coordinate and facilitate the move-in process.
- Accurately document new tenant information on appropriate forms (list is not all-inclusive and subject to change).
- Perform HUD accounts receivable/billing processes.
- Provide tenant relations services to enhance the experience of new tenants.
- Work with families, responsible parties and staff to provide a safe, healthy environment.
- Comply with laws and regulations applicable to the Subsidized Housing Specialist position and act in accordance with corporate compliance programs.
- Act as a resource to department managers and Sholom staff to provide information and support the organization.
- Perform miscellaneous projects and completes various tasks as requested by management.
- Attend designated meetings as scheduled. Develop and maintain a good working relationship with inter-departmental staff.
EDUCATION, EXPERIENCE, AND CREDENTIALS
- High school graduate or equivalent required.
- Three years or more billing experience required, preferably with a HUD housing or long-term care organization.
- Work experience in long-term care industry preferred.
- Post-secondary education in human services, social services, or related preferred.
Sholom is dedicated to the health and safety of its residents, family members, and team members. All offers of employment are contingent upon successful completion of relevant background, employment verification and TB tests, as well as participating in mandatory vaccine programs (ex. COVID-19), testing requirements (ex. COVID-19, TB), and using designated PPE where and when required.
Sholom is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
