General Manager

SUMMARY:

This position is accountable for delivering revenue growth, business development, & sales at a Shoot 360 facility, ensuring a strong ownership mentality as the GM will report to the Franchise Owner. This role demands a keen awareness of daily activities, with a focus on maintaining the facility’s success, managing staff performance & productivity, and delivering exceptional customer service and embodying the Shoot 360 core Values.

CORE COMPENTENCIES

• Lives the Values of E.P.I.C.

• Maintains punctual, regular, and predictable attendance.

• Strong desire and ability to motivate and inspire people and teams.

• Works collaboratively in a team environment with a spirit of cooperation.

• Excellent communication & interpersonal skills.

• Respectfully takes direction from Supervisor.

• Proficiency in computer technology (i.e. Word, PowerPoint, Excel)

ESSENTIAL DUTIES AND RESPONSIBILITIES other duties as assigned

• Collaborate with Franchise Owner to build, align, and/or monitor the tracking of the business proforma by meeting weekly and using the Shoot 360 tools provided for you (BPM/Playbook).

• Oversees the revenue growth, business development, & sales of the facility.
• Build strong relationships with members, staff, & grassroots community to grow lead generation.
• Manage leads through administering “Daily CRM (Customer Relations Management) Assessments”
• Organize and plan all marketing initiatives for the facility (any promotions, member appreciations, events, etc.).
• Set direction by using staff drivers to deliver financial results using our full product menu: Memberships, Leagues, Personal Training, Camps, Clinics, Birthday Parties, Corporate Events, and more.

Experience of “The Shoot 360 Way”

• Plan, organize, and coordinate the execution of daily/weekly/monthly facility functions to maximize facility profit and loss goals.

• Manage employee scheduling, productivity, & timeclock software. Job Description

• Responsible for employee retention through training, staff development, and facility mentorship.

• Responsible for facility customer service. This includes but is not limited to: billing, phone calls, providing goodwill relationships with customers, staff, and coaches.

• Create an inclusive culture that reflects the company brand, values, safety protocols, and strategy.

QUALIFICATIONS Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree - preferred. 2-4 years of progressive management experience supervising 3-10 employees in a team environment - preferred.
• Experience in computer technology (i.e. Word, PowerPoint, Excel)

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand for long periods of time
• Ability to walk, run, jump, and/or bend while at work
• Ability to push, lift, and/or move up to 25 pounds.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel to local basketball events and tournaments required.
• This job requires the manager to be on site at the facility.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Shift:

• 8 hour shift

Work Location: In person

Salary : $45,000 - $55,000