DUTIES & RESPONSIBILITIES
Provides exceptional, STAR Service to ensure overall guest satisfaction.
- Performs the steps of STAR Service, which include :
o Smile and Greet
o Take Care of Needs
o Anticipate, Ask and Act
o Remember to Thank and Close
Performs the position-specific STAR service expectations, as outlined by the department.To provide a positive attitude while preparing food orders and to maintain a sanitary and clean work environment
Prepares food for restaurant based on current recipesEnsures appearance and taste of food served our guestsEnsures adequate levels of product are available to enhance the efficiency of the kitchen.Fills out waste Spoilage reportsEnsures proper portion control on all items servedTakes the temp of all product going outOrders done in a timely mannerOrganizing area for daily operationsTo maintain sanitation regulations to ensure a safe environment for our guests
Make sure sanitation standards are metClean floors, coolers, seals, etc.Records time and temperatures in logLabels product put into storage.Maintains product supplies using the First In First Out StandardMaintains cleanliness and sanitation of work area and equipmentListen and respond to guests concerns to maintain a high level of guest satisfaction
Refers guest to the appropriate department or function for issue resolutionPerforms any other duties as assignedEDUCATION & EXPERIENCE
High School Diploma or GED; or a minimum of six months cooking experience.
On going and / or continuing education maybe required.
Certificates, Licenses & Designations
ServSafe certificate or ability to obtain certificate within six months.
Gaming licenses required
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of cookingSkills in operating all kitchen equipment, example stove, broiler, steamers etc.Ability to follow and read recipesAbility to keep food prep areas and equipment safe and sanitaryAbility to monitor portion control and provide waste sheetsAbility to follow procedures and give attention detailAbility to work cooperatively within a group to make the group successful and effectiveAbility to lift / move up to 75 pounds (such as cases of product to and from storage).WORKING CONDITIONS
Frequent to moderate to loud noise level, frequent warm to cool temperatures, occasional high and low stress levels, occasional exposure to blood borne pathogens, alcohol awareness, safe food handling, etc.
