What are the responsibilities and job description for the Brand Ambassador - Operations (Casual) position at ShopBack?
Our Journey
ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.
Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000 partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.
\n- Be on-ground at various brands across Sydney to represent ShopBack and acquire new users
- Attract customers to the brand by engaging with people walking-by and handing out flyers
- Assist customers to download ShopBack App, set-up account & link payment methods
- Promote activation-specific promo mechanics - E.g (New User get FREE ITEMS)
- Educate customers' by explaining the benefits of the app including earning return cashback and applying promos
- Assist both Existing & New Users to complete transactions in order to claim their promo
- Set-up and tear-down of POSM/campaign materials at various outlets
- Provide feedback on activation flow and any matters raised by customers
- 0-2 years experience in retail/event operation/hospitality, open to fresh grad applicants
- Flexible schedule and able to commit to a roster at least 2-4 weeks in advanced
- Strong interpersonal and communication skills - willing to approach people confidently and promote ShopBack deals
- A problem-solver who’s not discouraged by failure or mistakes
- Ability to perform and thrive in a fast-paced environment
- Self-motivated with a proactive attitude
- Willing to commute to various places within Sydney
- Mandarin language proficiency is an added advantage but not required
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
