What are the responsibilities and job description for the Manager Optical Lab position at Shopko Optical?
POSITION SUMMARY:
Lead, plan, organize and direct the day-to-day functions associated with all phases of
manufacturing eyewear orders generated by the centers. Evaluate business and manage
key metrics to improve operations and financial performance. Lead team to enhance
strategy around quality, productivity, and turnaround goals. Focus on strategic operations
to meet current needs and support planned growth. Support skill-based teammate training
and professional development. Ensure compliance with all governmental, safety and
company rules and regulations. Lead change and drive continuous improvement at the
Optical Lab.
DUTIES AND RESPONSIBILITIES:
OPERATIONS
- Make and/or approve major operational, production and business decisions to
ensure production efficiency, high product quality and cost-effective management
of resources
- Determine staffing requirements. Oversee the process of interviewing, hiring and
training new teammates
- Communicate clearly and directly with teammates concerning performance
expectations, productivity, and accountability. Communicate consistently and
often in both individual and group settings
- Solicit feedback from field and centers to measure operational excellence
- Oversee large scale growth initiatives
- Drive continual improvement through regular evaluation of processes and
procedures
- Provide continual service and support to the centers
- Achieve measurable Key Performance Indicator (KPIs) improvements
TRAINING AND IMPROVEMENT
- Ensure teammates complete applicable Optical Lab training to perform all aspects
of their job including safe and efficient equipment operations in addition to work
and safety procedures as outlined in their respective job description
- Engage in ongoing research to remain up to date on new technologies in
production and for possible implementation
- Provide department managers with input for teammate’s performance reviews and
development plans
- Provide department managers and teammates with ongoing performance
feedback
- Implement measures to motivate teammates and to improve morale, production
methods, efficiency, equipment performance, productivity, and product quality
- Foster an inclusive culture for all teammates at the Optical Lab.
MAINTAIN SAFE WORK ENVIRONMENT
- Ensure teammates follow all Optical Lab and company policies and adhere to
safety related guidelines and OSHA regulations
- Ensure machinery is operating safely and effectively
- Ensure facility and grounds are maintained to safe standards
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
- Bachelor’s degree in Business Administration, Operations Management, or similar
field
- 5 years’ experience in manufacturing management or distribution management.
Optical manufacturing experience is desired
- Experience with installation and service of manufacturing equipment
- Experience assessing and improving processes and workflow; Lean Six Sigma
certification desired
- Demonstrated hands on leadership capability
- Exceptional organizational skills
- Sound decision-making ability
- Exceptional written and oral communication skills
- Strong interpersonal skills
- Able to problem solve in a professional and timely manner
- Critical thinking and analytical skills
