Manager Optical Lab

POSITION SUMMARY:

Lead, plan, organize and direct the day-to-day functions associated with all phases of

manufacturing eyewear orders generated by the centers. Evaluate business and manage

key metrics to improve operations and financial performance. Lead team to enhance

strategy around quality, productivity, and turnaround goals. Focus on strategic operations

to meet current needs and support planned growth. Support skill-based teammate training

and professional development. Ensure compliance with all governmental, safety and

company rules and regulations. Lead change and drive continuous improvement at the

Optical Lab.

DUTIES AND RESPONSIBILITIES:

OPERATIONS

• Make and/or approve major operational, production and business decisions to

ensure production efficiency, high product quality and cost-effective management

of resources

• Determine staffing requirements. Oversee the process of interviewing, hiring and

training new teammates

• Communicate clearly and directly with teammates concerning performance

expectations, productivity, and accountability. Communicate consistently and

often in both individual and group settings

• Solicit feedback from field and centers to measure operational excellence
• Oversee large scale growth initiatives
• Drive continual improvement through regular evaluation of processes and

procedures

• Provide continual service and support to the centers
• Achieve measurable Key Performance Indicator (KPIs) improvements

TRAINING AND IMPROVEMENT

• Ensure teammates complete applicable Optical Lab training to perform all aspects

of their job including safe and efficient equipment operations in addition to work

and safety procedures as outlined in their respective job description

• Engage in ongoing research to remain up to date on new technologies in

production and for possible implementation

• Provide department managers with input for teammate’s performance reviews and

development plans

• Provide department managers and teammates with ongoing performance

feedback

• Implement measures to motivate teammates and to improve morale, production

methods, efficiency, equipment performance, productivity, and product quality

• Foster an inclusive culture for all teammates at the Optical Lab.

MAINTAIN SAFE WORK ENVIRONMENT

• Ensure teammates follow all Optical Lab and company policies and adhere to

safety related guidelines and OSHA regulations

• Ensure machinery is operating safely and effectively
• Ensure facility and grounds are maintained to safe standards

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• Bachelor’s degree in Business Administration, Operations Management, or similar

field

• 5 years’ experience in manufacturing management or distribution management.

Optical manufacturing experience is desired

• Experience with installation and service of manufacturing equipment
• Experience assessing and improving processes and workflow; Lean Six Sigma

certification desired

• Demonstrated hands on leadership capability
• Exceptional organizational skills
• Sound decision-making ability
• Exceptional written and oral communication skills
• Strong interpersonal skills
• Able to problem solve in a professional and timely manner
• Critical thinking and analytical skills