What are the responsibilities and job description for the Assistant Store Manager position at Shoppers World?
Summary of Position
Shoppers World strives to be the best competitor in the discounted retail chain group. A family owned business since the 1950's, Shoppers World is the place to get great value driven merchandise. What makes Shopper's World so unique is our ability to understand our customer better than many other retailers. We do this by ingraining ourselves within the neighborhoods in which we do business. Many of our store locations are located in small and close knit neighborhood surroundings, which results in a "mom & pop" customer experience.
Shoppers World has a set of values that every associate is accountable to carry out in our actions and in the decisions we make daily. As a Shoppers World Associate, you will be expected to uphold and demonstrate these values at all times.
As an Assistant Store Manager you are responsible to assist the store manager to ensure we are delivering outstanding customer service, and to focus on driving sales by hiring, training, and developing store associates. The Assistant Manager is also responsible to ensure the completion of assigned tasks and duties in his / her assigned store(s). This position reports to the General Manager.
Responsibilities of an Assistant Manager
Leadership
- Drives results through his / her team.
- Provides leadership and direction to all store associates as appropriate.
- Assists in the completion of all store functions including freight processing, day to day store activities and safety procedures.
- Assists in managing payroll by properly staffing and scheduling to business needs.
- Ensures that all company policies and procedures are implemented and followed.
- Holds the store team accountable to operational and service standards.
- Observes and coaches team behavior.
- Assist with the recruiting, hiring, training, evaluating, and coaching of associates.
- Communicates well, both verbally and in writing.
- Works well with others.
- Complies with operational policies and procedures.
- Assist in enforcing expectations for team, then provides useable solutions to work related problems.
- Helps to maintains store and company standards.
- Adheres to company policies to protect company assets.
- Assist in the markdown process by making sure markdowns are executed consistently and in a timely manner.
- Performs any other duties as assigned.
Customer Focus
Professionalism
Physical Requirements of the Job
Qualifications for Assistant Manager
Experience : Prior retail experience preferred but not required. The candidate should have at least 2 ( ) years supervisory experience. Have experience in leading others, make sound business decisions, and work in a fast paced business environment.
Education Level : High School Graduate level or above preferred. Candidate must possess a basic proficiency in English, Math, Reading, and Computer Skills.
