What are the responsibilities and job description for the E-commerce Customer Service Representative position at ShopRite?
Job Summary: We are seeking a skilled Online Shopping Clerk to join our team at ShopRite. As an Online Shopping Clerk, you will be responsible for delivering exceptional customer service while taking customers' orders off of the ShopRite website.
Key Responsibilities:
- Deliver a great customer experience by accurately selecting and organizing customers' items efficiently
- Substitute comparable items when a customer's item is out of stock
- Properly bag customers' orders safely and efficiently
- Accurately collect proper payment and provide proper change
About Us: At ShopRite, we are dedicated to providing our customers with an exceptional shopping experience. Our team members are passionate about delivering outstanding customer service and ensuring that every customer leaves our stores satisfied.