What are the responsibilities and job description for the RoNetco- Loss Prevention position at ShopRite?
We are living our Purpose – To Care Deeply about People, helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Clerk
Job: Loss Prevention Clerk
Department: Loss Prevention
Supervised by: Store Manager, Assistant Store Manager
Job Summary:
To deliver a great customer experience while providing a safe environment, and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to work in varying temperatures.
- Ability to travel to various store locations, if applicable.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
Essential Job Functions:
Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
- Utilize Company Loss Prevention reporting and applications (i.e. Agilence, Everseen, GenSuite, Outlook, etc.) to identify and minimize potential loss and shrink.
- Participate in special investigations when assigned.
- Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management.
- Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.
- Coordinate own activities and functions to obtain maximum productivity and efficiency.
- Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior and intervene with Store Management as necessary..
- Maintain good communications with Associates and Store Management throughout the Company.
- Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
- Treat all customers and associates with dignity, respect and patience while fulfilling the responsibilities of this position.
- Be knowledgeable about location of items in store.
- Maintain a clean, neat, organized and safe work/shopping environment.
- Observe store rules and Company policies.
- Dress and groom according to Company policy.
- Observe shift operating hours at all times as scheduled or assigned by the store manager.
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
- Perform all duties in accordance with safety policies and procedures.
- Assist in training personnel when required.
- Complete all applicable training programs.
- Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
- Maintain punctual and regular attendance.
- Work overtime as assigned.
- Work cooperatively with others.
- Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
- Perform other duties as assigned.
- Complete detailed documentation of various events that may occur within the store
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
