What are the responsibilities and job description for the Patient Coordinator - Englewood position at Shore Dental Partners?
Are you passionate about making a positive impact on patients lives? We are excited to announce a rewarding opportunity for a skilled and compassionate Patient Coordinator to join our thriving dental practice in the heart of Englewood, Florida.
As the first point of contact for our valued patients, you will play a pivotal role in ensuring a seamless and exceptional experience from the moment they walk through our doors. If you are a customer-focused professional with excellent communication and organizational skills, and if you thrive in a collaborative team environment, we invite you to apply and be an integral part of our commitment to providing top-notice dental care to our community.
Responsibilities
Equal Opportunity Employer
As the first point of contact for our valued patients, you will play a pivotal role in ensuring a seamless and exceptional experience from the moment they walk through our doors. If you are a customer-focused professional with excellent communication and organizational skills, and if you thrive in a collaborative team environment, we invite you to apply and be an integral part of our commitment to providing top-notice dental care to our community.
Responsibilities
- Efficiently manage and schedule patient appointments.
- Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
- Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
- Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
- Verify insurance coverage for patients and assist in processing insurance claims.
- Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
- Ensure accurate and up-to-date patient information by managing the registration process.
- Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
- Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
- Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
- Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
- Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.
- 1 year Dental industry experience required
- Must possess an above average phone demeanor.
- Must be a great listener.
- Must be reliable and dependable.
- Must have a passion for helping others.
- Medical Insurance
- Dental Plan
- Vision Insurance
- Employee Assistance Plan
- Life Insurance
- Disability Plan
- Paid Time Off
- Paid Holiday Pay
- Retirement Savings Plan with Generous Match
- Learning Environment
- Amazing Culture!
Equal Opportunity Employer
