What are the responsibilities and job description for the Patient Coordinator - SPA Sarasota position at Shore Dental Partners?
Sarasota Periodontal Associates located in beautiful Sarasota, Florida is part of a small emerging DSO with a private practice culture!
We are currently seeking a motivated individual to join their team as a Patient Coordinator! Qualified candidates must possess a positive attitude, professional demeanor, and be customer service focused!
Responsibilities
Equal Opportunity Employer
We are currently seeking a motivated individual to join their team as a Patient Coordinator! Qualified candidates must possess a positive attitude, professional demeanor, and be customer service focused!
Responsibilities
- Efficiently manage and schedule patient appointments.
- Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
- Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
- Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
- Verify insurance coverage for patients and assist in processing insurance claims.
- Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
- Ensure accurate and up-to-date patient information by managing the registration process.
- Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
- Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
- Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
- Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
- Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.
- 1 year Dental industry experience preferred
- Must possess an above average phone demeanor.
- Must be a great listener.
- Must be reliable and dependable.
- Must have a passion for helping others.
- Medical Insurance
- Dental Plan
- Vision Insurance
- Employee Assistance Plan
- Life Insurance
- Disability Plan
- Paid Time Off
- Paid Holiday Pay
- Retirement Savings Plan with Generous Match
- Learning Environment
- Amazing Culture!
Equal Opportunity Employer
