Non–Permanent Employee (NPE) : Program Specialist 2 – Safety & Security (c)

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The Safety and Security office is a 24-7 operation with front desk support/dispatchers working during College business hours. The department consists of a diverse team of highly motivated, dynamic, officers and staff. The Safety and Security (S&S) office strides for professionalism and ethics, practicing team-oriented concepts in our daily duties.
 
Under the direct supervision of the Program Specialist 3, the Program Specialist 2 coordinates office operations, program services, and performs a variety of routine office support functions of the Safety and Security office.
*Note: This is a non-permanent Classified position. Non-permanent appointments will not exceed eighteen (18) months. This position is part-time, typically works 18 hours per week, Monday-Thursday, 12:30 p.m. – 5:00 p.m., with schedule dependent upon department needs.

Primary responsibilities include the following:

• Greets and assists all individuals entering the office. 
• Answers phone and assists callers.
• Dispatch officers.
• Enters citations/appeal results into Omnigo/ctcLink.
• Takes appeals at front counter.
• Takes key requests at front counter.
• Issues/logs parking permits at front counter.
• Receives/check-in key/parking permit returns at front counter.
• Receives/enters items for Lost & Found, places them in cabinet.
• Files appeals, files citations after they’ve been entered.
• Files parking permits.
• Submits work orders as needed.
• Assist with fleet management.
• Monitors and responds to department email.
• Stacks, stamps, opens, codes, sorts, files or alphabetizes correspondence, records, or materials according to established procedures and predetermined categories; maintains files and records.
• Assist with spreadsheet maintenance and data entry using Excel.
• Open and date-stamp incoming mail; learns to sort and route mail; picks up and prepares outgoing mail; learns tomaintain logs, lists, rosters, directories, and other records.
• Functions as a receptionist.
• Keyboards/types office forms, envelopes, labels, and index tabs. 
• Proofreads material and identifies areas needing corrections. 
• Photocopies and collates material. 
• Enters and retrieves data from electronic data processing systems; establishes and updates information generates documents and correspondence; communicates with others via electronic means; updates computer system files.
• Perform other duties as assigned (of a similar nature or level).

You can’t check off every listed knowledge, skill, and ability? Please apply anyway! Studies have shown that traditionally marginalized communities are less likely to apply to jobs unless they meet every single qualification – even if they might be a great fit for the role!

Required Education & Experience

• Bachelor's degree or equivalent education/experience
• Ability to do required work, as well as read and write in English

Skill In/Knowledge Of: 

• Fostering a climate of equity and belonging through multicultural awareness and responsiveness.
• Ability to function in high pressure, elevated situations.
• Ability to calmly interact with unhappy customers.
• Ability to work with a diverse group of students, staff, and the public in a friendly, courteous and helpful manner.
• Establishing/maintaining effective working relationships at all organizational levels.
• Working knowledge of Microsoft Office applications such as SharePoint, Excel, Outlook, and Word programs.
• Time management, multitasking, organization, and ability to meet competing deadlines/priorities.
• Entering and/or retrieving data accurately in computerized record keeping systems/3rd party reporting program.

Physical Work Environment: 

• Ability to meet the physical demands of sitting for prolonged periods of time at a desk/computer workstation, using repetitive arm, hand and finger movements.
• Ability to work in an open office setting with frequent in-person interaction and numerous interruptions, work under pressure, and handle multiple tasks/prioritize competing demands.
• Ability to read printed materials and a computer screen.

Terms Of Employment/Salary: 
Per the Collective Bargaining Agreement by and between The State of Washington and the Washington Federation of State Employees Article 4.3, Section D.1., Non-Permanent Employment – Classified positions, the Employer may make classified non-permanent appointments to fill in for the following categories: a. For the absence of a permanent Classified employee (including breaks/meals, absences, etc.), b. During a workload peak, c. While recruitment is being conducted, d. To reduce the possible effects of a layoff. Non-permanent appointments will not exceed eighteen (18) months. This position is allocated to pay range 42 under the Washington State Office of Financial Management higher education salary schedule.  Salary placement for new employees is determined by the College. Hiring of this position is contingent on available funding as determined by the College President.
*Note: This is a non-permanent Classified position. Non-permanent appointments will not exceed eighteen (18) months. This position is part-time, typically works 18 hours per week, Monday-Thursday, 12:30 p.m. – 5:00 p.m., with schedule dependent upon department needs.

Other Conditions: 
Shoreline Community College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit:
https://www.shoreline.edu/about-shoreline/non-discrimination.aspx.

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at 206-546-4769 or hr@shoreline.edu. 

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.     

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees - Higher Education Community College Coalition.Selection Procedure: 
Departments are responsible for conducting interviews and hiring individual Non-Permanent Employees (NPE). Applicants will be contacted by phone or email if selected for an interview (please make sure to check spam/junk folders). 

To be considered for this position, please submit the following:

• Complete a NEOGOV online profile/application
• Attach a current resume
• Letter of Interest describing relevant knowledge, skills, and characteristics that align with the needs of the position 

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability for the position.

Please Note:
Once application materials have been submitted, you may not modify the application.

Salary : $22 - $29