What are the responsibilities and job description for the Emergency Veterinary Receptionist position at Shores VEC?
Job Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. This role is essential in providing exceptional customer service while ensuring the smooth operation of our veterinary practice. The ideal candidate will have a passion for animal care and possess strong communication skills to interact effectively with pet owners and veterinary staff.
Responsibilities
- Greet clients and their pets upon arrival, providing a warm and welcoming atmosphere.
- Schedule appointments, manage the calendar, and confirm upcoming visits.
- Answer phone calls and respond to inquiries regarding services, pet care, and general information.
- Maintain accurate patient records and ensure all documentation is up-to-date.
- Process payments and manage billing inquiries with attention to detail.
- Assist veterinary staff with administrative tasks as needed, including managing inventory of supplies.
- Provide information on pet care, including advice on kennel services, dog training, and animal husbandry.
- Handle animals safely and compassionately during their visits to the clinic.
Qualifications
- Previous experience in a veterinary or animal care setting is preferred.
- Familiarity with veterinary terminology and procedures is a plus.
- Knowledge of pet care practices, including dog handling, animal handling, and animal catheterization.
- Experience in kennel operations or veterinary critical care will be advantageous.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A genuine love for animals and commitment to their well-being.
Join our team as a Veterinary Receptionist where you can make a difference in the lives of pets and their owners every day!
Job Type: Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
Schedule:
- 12 hour shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $16 - $22