Director of Clinical Services - Shorewood Behavioral Health

Overview

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. 

Director of Clinical Services - Shorewood Behavioral Health

As the Director of Clinical Services, you will lead the operational management of clinical support activities and functions on a day-to-day basis. Your role involves planning and implementing program goals, objectives, and resource allocation, ensuring the effective delivery of services within assigned areas of responsibility. Overseeing the program's budget and policies, you will provide staff management, including hiring, development, and training, to ensure the efficient operation of the department. Your expertise will be crucial in developing and implementing policies and procedures consistent with hospital standards and regulatory requirements. Additionally, you will supervise the maintenance of patient records to ensure quality documentation and compliance. With a Master's Degree in a behavioral health field and extensive experience, including management, you will play a pivotal role in maintaining compliance with standards and ensuring patient safety is a top priority.

Total Rewards Include:

• Relocation Support for qualified candidates
• Career Development Opportunities
• Competitive salary
• Medical, dental, and vision insurance
• Retirement Plan 401(k) plan with company match
• Paid Time Off package including Personal days, Vacation, Sick, Holidays, and Extended Sick Leave
• Excellent training program
• Professional growth opportunity that is second to none in the industry.

Responsibilities

Position Summary:The Director of Clinical Services will oversee the clinical programs at Shorewood Behavioral Health.  This position ensures the delivery of high-quality patient care, program development, and regulatory compliance. The Director is responsible for providing clinical leadership, managing staff, and aligning services with the hospital’s mission to treat patients with mental health and substance use disorders.

Key Responsibilities :Leadership & Management

•  Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
•  Oversee day-to-day clinical operations to ensure efficiency and collaboration between departments.
•  Promote a culture of accountability, continuous improvement, and patient-centered care.
•  Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care.
•  Engage collaboratively with corporate leadership and ensure alignment with organizational goal

 Program Development & Implementation:

• Develop, implement, and evaluate evidenced-based clinical programs to meet community needs.o Integrate evidence-based practices into treatment plans and ensure their alignment with hospital goals.
•  Lead initiatives to improve patient outcomes and satisfaction while optimizing resource use. 

Quality & Compliance:

•  Ensure compliance with federal, state, and local regulations, and accrediting bodies like Joint Commission and CMS.
•  Monitor clinical performance metrics and implement corrective actions as needed.
•  Oversee documentation and reporting to maintain accurate patient records.
•  Ensure safety and infection control requirements are met.

Staff Development & Supervision:

• Supervise, mentor, and support clinical staff, promoting professional growth and competency.
• Provide clinical supervision to clinical staff as needed, ensuring all clinical staff are trained on and consistently implement evidenced-based practices – including assessments, implementation of measurement-based care, and evidenced-based interventions
• Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs
• Manage hiring, development, training, and performance management of staff to ensure effective operations.
• Conduct regular reviews of caseloads to optimize utilization of services.
• Provide training and oversight for staff, including CPR, de-escalation, and other required certifications.

 Collaboration & Communication:

• Work with hospital leadership to align clinical services with hospital-wide initiatives.
•  Work with hospital leadership to ensure alignment with corporate leadership and in alignment with organizational initiatives and values.
•  Serve as a liaison between clinical staff, administration, and external partners, fostering clear communication.
• Engage with community organizations and healthcare providers to enhance patient access to services.

Additional Responsibilities:

• Direct crisis intervention efforts and oversee case planning and care coordination.
• Maintain a limited caseload when necessary and provide onsite coverage for other programs.
• Develop operating policies and ensure alignment with regulatory requirements and standards of care.
• Recognize patient safety as a top priority and work to resolve complaints if needs are unmet.
• Participate in on-call rotation schedule as determined and required by facility.
• Support business development, engage with local community groups, participate in education events, and collaborate with referral sources to build and maintain strong relationships.

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Qualifications

Qualifications:

Education:

• Master's degree in social work, Psychology, Counseling, or a related field required.
• Licenses/Certifications: Current state licensure (LCSW, LPC, LMFT, or equivalent) required.
• CPR and de-escalation certification required (training available upon hire).

Experience:

• Minimum of 5-7 years of clinical leadership experience in behavioral health.
• Proven track record of program development, staff supervision, and operational oversight.
• Familiarity with regulatory standards (e.g., Joint Commission, CMS) and experience ensuring compliance.

Preferred Qualifications:

• Experience in an inpatient psychiatric or behavioral health hospital.
• Knowledge of performance improvement methodologies such as Lean or Six Sigma. Competitive salary

Total Reward Benefits include:

• Comprehensive medical,dental,and vision insurance
• 401(k) plan with company match
• Paid time off package including Personal days, Vacation, Sick, Holidays, and Extended Sick Leave 
• Opportunities for professional development and continuing education
• Competitive salary

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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