What are the responsibilities and job description for the Project Assistant position at Shorr Packaging Corporation?
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Project Assistant provides support to the project manager within the industrial vertical team. This role should possess strong attention to detail, the ability to multitask and proven organizational skills.
Responsibilities
- Entering orders for multiple clients to include GP Dixie, GP Co-Pack, Pernod Atomic brands.
- Manage customer changes per customer updates in SXE
- Create and maintain customer account notes in Sxe
- Entering invoices into Ariba
- Investigate and resolve outstanding invoice discrepancies
- Process invoice corrections, product replacements, and returns in SXe system while ensuring customer satisfaction.
- Summary Workbook
- Provide back up for Project Managers
May also perform any or all Customer Support Associate duties as required
Shorr Packaging does not provide work authorization sponsorship for this position.
The targeted hourly rate for this position is between $24 to $28 per hour plus targeted bonus, depending on skills and experience of the selected candidate.
Requirements
- High School Diploma or equivalent
- Minimum one year of related experience in B2B customer support or B2B sales support
- Prior experience using MS Outlook, Word, and Excel
- Demonstrated customer-focused problem solver with strong desire for accountability.
- Excellent communication (verbal and written) skills with ability to handle conflict resolution.
- Demonstrated ability to be adaptable and thrive in a fast-paced environment with constant change.
- Ability to collaborate cross-functionally by communicating critical details to enhance customer experience.
- Strong time-management with ability to effectively prioritize multiple requests and pressures.
- Overtime and some weekends may be required, especially during Peak Season (October - December)
- Employee Stock Ownership Plan (ESOP)
- Together, We Own It!
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Comprehensive Employee Benefits: Explore Shorr Benefits
- Competitive hourly rate plus targeted annual bonus plan
- 401K plan plus matching
- Team based Employee Owner company culture
Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
Salary : $24 - $28
