What are the responsibilities and job description for the Sales Enablement and Operations Analyst position at Shorr Packaging Corporation?
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The Sales Enablement and Operations Analyst is responsible for managing the Salesforce CRM to ensure data accuracy, streamline sales processes, and optimize user adoption. This role oversees the sales pipeline, monitors key metrics, and provides insights to drive forecasting, lead management, and sales performance. The role focuses on continuous sales process improvement, implementing strategies to increase efficiency, and supporting revenue growth across the sales team.
Key Responsibilities:
Data Analysis & Insights:
- Administer and maintain Salesforce, ensuring data accuracy and actionability.
- Utilize data analytics to assess sales performance, identify trends, and evaluate campaign effectiveness.
- Develop and implement metrics and KPIs to measure the effectiveness of sales strategies.
- Oversee the sales pipeline, including opportunities and leads.
- Work closely with the sales team to refine lead scoring, qualification processes, and conversion strategies.
Salesforce Optimization:
- Lead the integration and optimization of the Salesforce platform to enhance sales processes and customer relationship management.
- Train and support sales teams in utilizing Salesforce tools to maximize productivity, efficiency, and user adoption.
- Collaborate with IT and other teams to implement Salesforce enhancements and customizations.
- Facilitate clear and timely communication with users regarding Salesforce updates and changes.
Strategic Growth Initiatives:
- Collaborate with cross-functional teams to design and execute strategies that drive fast-paced growth.
- Identify new market opportunities and develop actionable plans to capture them.
Process Ownership & Improvement:
- Analyze existing sales processes and implement improvements to enhance efficiency and effectiveness.
- Work closely with sales, marketing, and other cross-functional teams to align sales operations with overall company goals.
- Foster a culture of continuous improvement within the sales organization.
- Own the end-to-end process of tracking the sales funnel and operational metrics
- Assist in optimizing inside sales team to ensure seamless customer experience
Functional Support:
- In partnership with the CCO, support Sales Leadership teams in strategy development, policies, and procedures
- Drive metrics and systems around pipeline management, territory design, and quota setting.
- Support integration of acquired company’s sales operations processes.
Segmentation & Strategy:
- Lead analysis of existing and future customers to understand market demand and purchasing behavior
- Develop and deploy opportunity models to support segmentation decisions and go-to-market strategy
Performance Management:
- Lead the sales force performance measurement function.
- Partner with HR and Sales leadership to create and deploy a sales competency model
- Establish standardized performance KPIs and build reporting tools/dashboards
Shorr Packaging does not provide work authorization sponsorship for this position.
The targeted compensation for this position is between $85 - $95k base plus targeted bonus, depending on skills and experience of the selected candidate.
Requirements:
- Bachelor’s degree in business, marketing, or related field
- Demonstrated experience in sales operations, CRM administration, or a similar role
- Proficiency in creating reports and dashboards in Salesforce
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Exceptional attention to detail and the ability to work independently and manage multiple priorities
- Experience in collaborating with cross-functional teams to align sales operations with broader business goals
- Proven ability to implement strategies that drive scalable sales growth and identify new market opportunities
- Strong communication skills to interact with both technical and non-technical stakeholders
- Problem-solving mindset with a focus on continuous improvement
- A collaborative and team-oriented approach
- Experience developing and deploying opportunity models to support segmentation decisions and go-to-market strategy
- Experience implementing processes, tools, and methods to determine market potential and design associated salesforce structure
- Demonstrated ability to design, implement, and leverage tools to improve sales productivity Strong project management and program implementation skills
Shorr Benefits
- Build Wealth: Employee Stock Ownership Plan (ESOP) - Together, We Own It!
- Comprehensive Employee Benefits: Explore Shorr Benefits
- Competitive base compensation plus targeted annual bonus plan
- Generous Paid Time off: Vacation, Personal, Sick and Floating Holidays along with company holidays
- 401K with company match
- Team based Employee Owner company culture
Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
