What are the responsibilities and job description for the Automotive Sales Associate position at Shottenkirk KIA Fort Bend?
Job Summary :
Shottenkirk Kia Fort Bend is looking for an enthusiastic, driven, and knowledgeable Automotive Sales Professional to join our sales team.
The ideal candidate will be well-versed in digital sales tools, have strong communication skills, and possess a high level of resilience and persistence to succeed in a competitive sales environment.
This role is perfect for someone who is customer-focused, motivated to meet sales targets, and ready to thrive in an evolving automotive market.
Key Responsibilities :
Customer Engagement & Sales :
Greet and engage customers both in-person and online, providing exceptional service throughout the sales process.
Actively listen to customer needs and recommend the best vehicle options to match their preferences and budget.
Product Knowledge :
Stay knowledgeable about the latest models, features, and pricing to ensure accurate and effective presentations to customers.
Be prepared to answer detailed questions and overcome customer objections confidently.
Internet Sales & Lead Management :
Follow up on internet leads and manage communication via email, phone, and chat.
Effectively use online tools, the dealership’s CRM system, and third-party platforms to manage and convert leads into sales opportunities.
Demonstrations & Test Drives :
Provide vehicle demonstrations and coordinate test drives, ensuring customers experience the full features and benefits of the vehicles they are interested in.
Negotiation & Closing :
Negotiate pricing, trade-ins, and financing terms with customers in a professional and customer-focused manner.
Close sales while ensuring profitability for the dealership and satisfaction for the customer.
Customer Relationship Building :
Build lasting relationships with customers by following up on sales and providing exceptional post-sale support.
Encourage repeat business and referrals.
Sales Goals & Performance :
Meet or exceed monthly and quarterly sales goals.
Demonstrate resilience and persistence in pursuing leads and maintaining a strong pipeline of potential customers.
Team Collaboration :
Collaborate with fellow sales professionals, managers, and other departments to achieve sales objectives and improve customer experience.
Continuous Learning & Improvement :
Stay current on industry trends, new vehicle features, sales techniques, and digital tools to enhance performance and product knowledge.
Qualifications :
- Proven success in automotive sales or a customer-facing sales role, with a desire to work in the automotive industry.
- Strong internet and digital literacy, including experience with CRM systems, social media, and online lead management.
- Excellent communication skills, with the ability to engage customers effectively both in person and virtually.
- High level of resilience and persistence in pursuing sales opportunities and overcoming challenges.
- Strong negotiation skills and ability to close deals effectively while maintaining a customer-first approach.
- Ability to work in a fast-paced, high-energy environment and manage multiple customer interactions simultaneously.
- Self-motivated, goal-oriented, and eager to meet and exceed sales targets.
- Knowledge of automotive products and services is preferred, but not required (training provided).
- Valid driver’s license with a clean driving record.
Benefits :
How to Apply :
Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and interest in the position.
Shottenkirk Kia Fort Bend is an equal opportunity employer and values diversity within our team.