Moser's Assistant Store Director

ASSISTANT STORE DIRECTOR

Reports to: Store Director

FLSA Status: Non-Exempt

SUMMARY

As an Assistant Store Director, you will support overall store operations and drive success in sales, customer service, and team management. This role works closely with the Store Director to oversee staff, optimize inventory, ensure compliance with company policies, and create an exceptional shopping experience. You will assist in financial planning, performance tracking, and employee development while leading by example. Success in this position requires a passion for retail excellence, strong leadership, problem-solving skills, and a commitment to fostering a positive store environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Store Director with all aspects of daily operations including sales, customer service, staffing, inventory management, merchandising, and loss prevention; and provide store leadership in the Store Director’s absence.
• Demonstrate Moser’s Foods guiding principles and core values driving a culture of employee-ownership, accountability, teamwork, and employee engagement
• Assist in managing and training staff to ensure efficient and effective operations
• Oversee inventory levels, stock ordering and product displays to meet customer demand
• Assist with cash handling such as register operations, lottery machine operations and reconciliation
• Resolve customer issues and ensure a high level of service and satisfaction
• Assist with monitoring sales performance, store budgets and operational efficiency
• Monitor and enforce adherence to compliance with all federal, state and local regulations, company policies, health and safety regulations, and food safety standards
• Ensure the store is clean, secure, organized, and visually appealing to customers
• Assist with workforce scheduling, employee-owner performance, and employee relations to promote a productive work environment
• Perform all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate or Bachelor’s degree in business, retail management, or a related field preferred
• 3-5 years of progressive experience in grocery or retail management preferred
• Strong leadership and team-building skills
• Basic knowledge of financial operations
• Proficiency with inventory control, ordering and merchandising
• Excellent communication and problem-solving skills
• Ability to multi-task and work in a fast-paced environment
• Comfortable using technology for reporting, scheduling, inventory tracking and general communication

WORKING CONDITIONS

• Work is typically performed in normal grocery store conditions with exposure to varying temperatures including refrigerated and freezer sections, produce misting, and outdoor conditions
• Some work may be performed outside the store to maintain the store exterior and parking lots and collect shopping carts, including occasional work in inclement weather
• Fast-paced environment
• Must be available to work a flexible schedule including a variety of shifts, days, evenings, nights, and weekends including overtime, as needed

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand and walk for extended periods of time
• Ability to stand, walk, bend, and lift for extended periods
• Ability to use hands and fingers to reach, and frequently lift and move products, up to 50 pounds
• Ability to operate store equipment, including registers, pallet jacks, and stocking tools
• Strong visual acuity to assess store conditions, merchandise displays, and operational efficiency
• Frequently required to stoop, kneel, crouch, crawl and reach
• Must have visual and hearing acuity
• Consistently perform repetitive tasks
• Ability to speak to, hear, and understand others via phone and in person in English