What are the responsibilities and job description for the Customer Experience Ambassador position at Showcase Cinemas - Chestnut Hill?
**Job Overview**
Showcase Cinemas - Chestnut Hill is a leading entertainment provider seeking a skilled and friendly Hospitality Host to join our team. As a key member of our front-of-house staff, you will play a vital role in delivering exceptional customer experiences and ensuring the comfort and satisfaction of our guests.
**Key Responsibilities**
• Maintain high visibility throughout the cinema, promoting a secure, safe, comfortable, enjoyable, and entertaining experience for our customers.
• Explain various cinema programs, including reserved seating, loyalty schemes, event cinema, and premium formats to enhance the overall movie-going experience.
• Collaborate with colleagues to ensure seamless service delivery during peak business periods, such as nights, weekends, and holidays.
**Benefits Package**
As a valued member of our team, you will enjoy a range of benefits, including:
• FREE movies tickets to experience our latest releases
• Flexible schedules to accommodate your needs
• Opportunities for career growth and development within a dynamic and supportive environment
**Requirements**
To be successful in this role, you will need:
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong problem-solving skills and adaptability
• A passion for delivering exceptional customer experiences
