What are the responsibilities and job description for the Bilingual Front Desk - Spanish position at Shren Yeager - State Farm Agency?
Salary : $45000.0 - $55000.0 per year
Successful State Farm Agent is seeking a bilingual (Spanish / English) professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Must have or obtain a 4-40 Insurance license within the first 30 days of hire and must be fluent in both English and Spanish.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to :
- Answer the phone and greet client / prospects.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Base pay plus bonus potential
Paid time off (up to 12 days a year)
Paid major holidays
401k retirement plan
Profit sharing
Paid for Continuing Education and additional licensing (i.e. 2-20 insurance license)
Valuable experience
Growth potential / Opportunity for advancement within my office
Schedule :
8 : 30 am to 5 : 30 pm. Evenings and Saturdays by appointment only.
Requirements
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Salary : $45,000 - $55,000