What are the responsibilities and job description for the Front Desk Receptionist position at Shrewsbury, Claywell and Oliver Dentistry?
We are a well-established and friendly dental practice located in the heart of Bardstown, KY. We pride ourselves on providing high-quality dental care and creating a welcoming environment for our patients. We are looking for a dedicated and organized individual to join our front office team and help us continue to deliver exceptional patient service.
Position Overview:
As a Front Office Team Member, you will be the first point of contact for patients, both in person and on the phone. You will play an essential role in managing office operations, scheduling appointments, handling patient inquiries, and supporting the dental team to ensure a smooth and efficient practice environment.
Responsibilities:
- Greet and check in patients upon arrival, ensuring a friendly and professional atmosphere.
- Answer phone calls, schedule appointments, and confirm patient visits.
- Verify patient insurance information and assist with insurance verification and billing inquiries.
- Maintain patient records, ensuring they are accurate and up to date.
- Handle patient payments and process billing and insurance claims.
- Assist with patient communication, including appointment reminders and follow-up calls.
- Support the dental team with administrative tasks as needed.
Qualifications:
- Previous experience in a dental or healthcare office is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with office software (e.g., Microsoft Office, dental management software is a plus).
- A positive, professional attitude and the ability to work well with patients and team members.
Benefits:
- Competitive salary
- Health benefits
- Paid time off
- 401k matching
- Free dental work
- Bonus opportunities
- A supportive and friendly work environment
How to Apply:
If you are passionate about patient care and have a strong work ethic, we would love to hear from you! Please send your resume and a cover letter to [insert email address] or apply online at [insert website link].
We are an equal opportunity employer.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Bardstown, KY 40004 (Required)
Ability to Relocate:
- Bardstown, KY 40004: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18