What are the responsibilities and job description for the Food Sales Representative position at Shrimp Basket Holdings?
Job Description:
We are seeking a skilled Food Sales Representative to join our Shrimp Basket Holdings team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and working effectively with colleagues to ensure seamless operations.
Key Responsibilities:
- Maintain complete knowledge of food preparation, menu items, and promotions to provide informed recommendations to customers.
- Takes orders for food and beverages, prepares drinks, and serves customers in a timely and professional manner.
- Utilize computer systems to ring up orders, manage transactions, and maintain accurate records.
- Suggestively sell food and beverage items to increase sales and meet targets.
- Provide excellent customer service by interacting with customers in a friendly and attentive manner, addressing concerns, and resolving issues promptly.
- Maintain a high level of cleanliness and organization in the restaurant, including side-work tasks such as setting up tables, cleaning equipment, and restocking supplies.
- Clear and reset tables, ensuring a smooth dining experience for customers.
- Comply with all company policies, procedures, and health and safety regulations, including responsible vendor training and ServSafe certification.