What are the responsibilities and job description for the Appointment Coordinator position at Shriners Children's?
Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40 hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
Job Overview
Shriners Children's is seeking a Full-time Appointment Coordinator to support a busy multidisciplinary PT, OT, Speech Therapy Department. This position will accurately schedule appointments, enter data into computerized appointment system, answer phones, and direct calls as needed. Schedulers will have the basic scheduling competencies to follow established Best Practices and be able to perform specific duties to an assigned area, Appointment scheduling , computer skills, and medical terminology required.
Registers patients for outpatient, and/or in patient services. Ensures accurate patient information is entered into computer and routes printed information to designated department. Professionalism and responsive communication with physicians, patients/families, and other departments is required . Being a self-starter, motivated, courteous, following patient privacy and HIPAA guidelines are all fundamentals of this position.
Schedule: Full-time M-F (in-person) FTE 1.0
Holidays: 9 observed holidays per year
Responsibilities
- Scheduling & rescheduling , creating ad-hoc appointments, check in & check-out and changing appointment statuses for the Rehab Department.
- Registration, updating, quick/trauma admit, discharge and downtime conversion.
- Utilizing Power Chart for additional information when needed, orders matrix and patient schedule tab.
- Cross trained to ensure relief for other scheduling positions as assigned.
- Prepares and completes medical record review to include analysis, documentation, and physician order completion.
- Receives, assesses and routes telephone calls.
Qualifications
Education
- High School Diploma/GED, Preferred
Experience
- 1 Year Scheduling,registration and insurance verification, Preferred
- 1 Year Medical Secretary, Preferred
(Pay range for this position is $16.92/hr - $25.38/hr. The hired applicant's placement within the range is based on qualifications, professional experience and education.
Salary : $17 - $25
