What are the responsibilities and job description for the Scheduling Coordinator position at Shriners Children's?
Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40 hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
Join our Shriners Children's Hawaii 'Ohana! We are proud of providing the highest quality care to Hawaii's Keiki for almost 100 years. Shriners Children's Hawaii treats children with neuromusculoskeletal conditions throughout the Pacific Basin regardless of the family's ability to pay. Become a part of our specialized care staff and help us transform lives together.
Job Overview
Responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes schedulingappointments for new and return patients according to hospital policies. Effectively utilizes the computerized appointmentsystem. Demonstrates effective and age appropriate communication skills by phone and in person with patients, families, staff,Shriners and other visitors. Keeps current as the database is updated and/or changed.
This position is part-time, non-exempt and benefits eligible. The pay range for this position is $22.15/hour - $27.60/hour. Compensation is determined based on years of experience and departmental equity.
Responsibilities
The Scheduling Coordinator works collaboratively with the Admissions Coordinator, Dental Care Manager, Dentists and Patient Guardians to ensure that infant, toddler, preschool, school age, young adult (up to age 21) patients are screened and meet the requirements of the hospital prior to receiving surgical or dental services. Obtains necessary medical information at time of admission in order to enhance strategic placement on the surgical schedule and ensures patients are appropriately scheduled for dental preadmission testing (PAT) and outpatient surgery (OPS) visits. Communicates and coordinates with departments, primary care physicians and outside sources to obtain necessary surgical resources and prepare patients for their appointments. Provides education regarding dental process. Coordinates related services preoperatively to ensure a smooth perioperative transition for pediatric patients. Performs clerical duties and generating statistics relevant to the department.
Coordinates Day-To-Day Clinic Operations:• Schedules or re-schedules clinic appointments in SHCIS accurately and timely.• Ensures outpatients scheduled for visits are registered in SHCIS and that labels, itinerary, and ID sheet areplaced in front of chart.• Sends written notifications of regularly scheduled appointments to patients and their families.• Gives verbal notification of add-ons and unscheduled appointments to nursing staff upon patient's arrival toclinic.• Orients all new patients and families to OPD and explain HIPAA/clinic forms prior to completion of initialappointment.
Qualifications
Education
High School Diploma/GED General Studies Required
Medical terminology course or Medical Assistant training preferred.
ExperienceMinimum two (2) years experience in an acute care facility, outpatient surgery center, or surgery center, or surgeon's office preferred.
Pediatric and/or orthopedic experience preferred.
Familiar with using computers.
Salary : $22 - $28
