What are the responsibilities and job description for the Switchboard Operator position at Shriners Children's?
Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40 hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.
Job Overview
Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Full-time Switchboard Operator to join our team. The Switchboard Operator operates a single or multiple position PBX telephone switchboard. May keep records of calls and toll charges and may operate a paging system and perform duties of receptionist. May perform clerical or other duties also.
Schedule: Full-time M-F (in-person)
Holidays: 9 observed holidays per year
Compensation range: The hired applicant's placement within the range is based on qualifications, professional experience and education.
Responsibilities
- Directs all incoming Telephone Calls.
- Greets and directs customers individuals entering lobby.
- Performs clerical duties.
- Makes clear anonouncements over the paging system.
- Responsible for intra and inter office communications and hospital and departmental policies.
This is not an all inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
Qualifications
Education
High School diploma or GED preferred.
Skills
1 years receptionist/ switchboard experience preferred
1 year Administrative Experience in office setting preferred
