Cash Applications Trainer

ID 2025-6759 Remote Hybrid Category Patient Financial Services Position Type Regular Full-Time Company Overview Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40 hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Job Overview The Cash Applications Trainer will perform cash posting training for all patient accounting systems to team members responsible for conducting cash posting and cash reconciliation. The Trainer will perform quality assurance checks to ensure payments, adjustments, and denials are posted appropriately on a daily basis and all established processes and workflows are followed. The Trainer will ensure the timely and compliant cash posting of all provider and guarantor payments to accounts receivables for all 18 Shriners Children's facilities. The Trainer will continuously exemplify the mission, vision, values and customer service philosophy of Shriners Children's in job performance and throughout the organization. This is a hybrid position reporting into our Corporate Headquarters, with a mix of working onsite and remote. Responsibilities Perform system and process training for Cash Applications department.

• Payment/contractual/denial posting into all host systems.
• Bill Scrubber 835 processing.
• System work queues for payment review.
• Credit card payment processing.
• Quality assurance review.

Review payment/contractual/denial posting accuracy.

• Conduct payment error investigation. Provide feedback and training.
• Ensure established processes and work steps are being followed.
• Work with multiple internal and external departments to ensure all necessary steps supporting payment posting activity are in place.
• Recommend technology or process improvements that would make the work process more efficient or productive.
• Post and index payments on a daily basis

Follow policy and process for posting of electronic 835s (remittance advices from payors that contain all payments, adjustments, denial reason codes)

• Review all batches in the patient accounting system for accuracy prior to batch closing.
• Re-index any incorrect indexes.
• Post all payments, adjustments and denials as assigned.
• Interpret responses contained on the 835s
• Scanning documents

Maintain a detail level knowledge

• Daily department balancing requirements
• Scanning of documents
• Patient accounting computer systems and parameters.

Maintain a detail level knowledge of PLB/Recoupment research and resolution.

• Communicate policies and procedures as required either in writing or in person.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications Minimum:

• 2 years in a hospital business office or other experience in a banking/cashiering position.
• Must be familiar with the organization and procedures of a revenue cycle business office and possess excellent communication skills and experience working within a team environment.
• High School Diploma/GED

Preferred:

• Bachelors Degree