What are the responsibilities and job description for the Senior IT Engineer position at Shrive Technologies LLC?
Job Details
Description:
Onsite Availability in Customer premises.
P1/ P2 Support during off business hours
Network devices Administration/ configuration/ troubleshooting/ upgradation (Cisco, Aruba, Firewall, Wireless devices etc.), certificate management, network device lifecycle management
ISP coordination s (Data and Voice Circuit issues/ troubleshooting s)
OEM/ vendor (Cisco, Aruba, Infoblox, UPS etc.) coordination s for Device related issues
Network Device Racking / Stacking (H&F support) in data centre
Device collection and dispatching to remote locations
Inventory Management
Data Centre Management
Remote office coordination s for network device/ data centre issues
Basic Understanding on Network Security devices(Firewall/ checkpoint).
Excellent Verbal and Written communication.
Basic knowledge of ITIL process
Basic understand of Ticketing tool (ServiceNow).
