What are the responsibilities and job description for the Jira Administrator position at Shtudy?
Jira Administrator
About the Role :
We are seeking an experienced Jira Administrator to join a long-term contract in Basking Ridge, NJ. The successful candidate will have extensive experience managing and configuring Jira in enterprise environments and will be responsible for ensuring the optimal performance, customization, and administration of Jira instances. This is an onsite position requiring 3 days per week in the office and is open to local candidates only.
Key Responsibilities :
- Jira Administration : Manage, configure, and maintain Jira instances to support various business teams and workflows.
- Customization & Configuration : Customize and configure Jira workflows, issue types, screens, permissions, and projects based on business requirements.
- Plugin Management : Install, configure, and maintain Jira plugins to extend functionality and improve the system’s capabilities.
- User Management : Handle user access, permissions, groups, and security schemes to ensure that only the right people have access to the right data.
- Troubleshooting & Support : Provide ongoing support for Jira users, addressing issues and resolving bugs or configuration challenges.
- Integration : Work on integrating Jira with other tools and systems used within the enterprise (e.g., Confluence, Bitbucket, Slack, etc.).
- Upgrade & Maintenance : Manage Jira updates and upgrades, ensuring smooth transitions between versions with minimal disruption to users.
- Reporting & Dashboards : Build custom reports and dashboards for project tracking and visibility.
- Best Practices : Establish and maintain Jira best practices for usage, processes, and configurations.
- Collaboration : Work closely with development teams, product owners, and other stakeholders to understand requirements and ensure that Jira configurations meet their needs.
Mandatory Skills & Qualifications :
Preferred Additional Skills :
Additional Information :