What are the responsibilities and job description for the Business Systems Analyst position at Shurtape Technologies, LLC?
Overview
SUMMARY OF POSITION
The Business Systems Analyst is responsible for analyzing, modifying, and evaluating existing or proposed software, hardware, and business processes. Daily tasks include: configuring SAP ECC 6.0, Manhattan Supply Chain Solutions, or other software; designing, debugging, and testing software and business processes; coordinating with users to ensure successful deployment of best business practices, software installations, and training; planning, organizing, and controlling analysis of software requirements; developing procedures for implementation, programming, and maintenance of complex computer systems; designing, debugging, and testing programs and user defined modifications; supporting the user community by diagnosing software problems, resolving issues, and preparing instructional documentation.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Acts as subject matter expert for a given area (Order-to-cash, Procure-to-pay, Manufacturing, Finance, Controlling, Demand Management, etc.)
- Refines and validates (determine feasibility, correctness, and completeness) end-user’s requirements
- Authors and approves specification documents
- Provides user education for business process design and improvements
- Provides input for the design and construction of test cases and business scenarios
- Stays abreast of the latest technological and functional improvements and advancements for the given area of expertise
- Configures software including but not limited to SAP ECC 6.0, Manhattan Supply Chain Solutions, JMagic, DataWedge, AppCenter, Wavelink, etc.
- Designs, debugs, and tests new software, software modifications, and business processes
- Coordinates the implementation of best business practices, software installations, and training
- Develops procedures for implementation, programming, and maintenance of complex computer systems
- Collaborates with developers and other subject matter experts to establish the technical vision and analyze tradeoffs between software usability and performance
- Serves as the conduit between the customer community (internal and external customers) and the software development team
- Provides timely, concise status communications, both written and oral (written reports and participation in regularly scheduled team meetings)
- Develops comprehensive systems documentation to be used for project and ongoing training
- Supports mobility and relevant software as it pertains to the organization
- Diagnoses and solves problems escalated by End User Support Team
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB REQUIREMENTS
- Bachelor’s degree in Business, Software Development, Computer Information Systems, Engineering, Operations Management and/or Accounting
- Completion of multiple full life cycle software implementations
- 3 years of experience with configuring SAP ECC 5.0 or higher and/or Manhattan SCOPE 2012
- Understands and utilizes sound project management principles and practices
- Possesses and employs sound technical writing skills
- Participates in continuing education programs to keep abreast of the latest technological improvements and advancements
- Evaluates, researches, and utilizes resources independently to determine business requirements and solve problems
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and other subject matter experts
- Self-motivated and require minimum supervision
- Ability to engage in multiple initiatives simultaneously
- Ability to travel abroad
- Basic knowledge of Microsoft Office tools
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear
- Occasionally lift and/or move up to 15 pounds
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT
This is a fast-paced work environment with consistent pressure to complete duties as outlined above which requires ability to manage multiple projects at a detailed level and provide support to many internal departments in a fast-changing environment. Many duties listed above are time-sensitive and have strict deadlines for completion.
- Primarily in climate-controlled office environment
- Occasionally analysts are required to work in a manufacturing or distribution facility including the shop floor
Shurtape Technologies, LLC is proud to be an Equal Opportunity and Affirmative Action employer. Shurtape Technologies, LLC does not discriminate based on race, religion, color, national origin, gender (including identity & expression), medical condition, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business requirement.
